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Free Estimates
An estimate, also called a quote, is an official document that describes proposed work and associated cost. At Classic City Arborists, we break down our estimates with individual numbered line items, so you can see the specific cost for each component of your project.
To write your estimate, our Certified Arborist, Scott, will visit your property in person to look at the tree work you’d like performed. We can arrange an appointment where you can meet with him to look at things together, or you can send us a list of items for Scott to look at on his own, so you don’t have to take time out of your schedule.
After your appointment, we’ll send you your estimate via email. The subject line will read “[#1234] Estimate from Classic City Arborists for Your Name,” and it will come from a notifications@mailer.kickserv.com email address (Kickserv is our customer management platform). If you don’t see it in your main inbox, be sure to check your spam folder!
To view your estimate, you can either open the attached PDF version, or click on the “View Estimate” button in the body of the email. This will take you to your customer portal, where you can scroll through your estimate, view attachments, request modifications, and approve your quote.
Your estimate will come with an aerial image on your property marking the location of each line item. To view this image, click on the “View Attachments” button in the upper right-hand menu of the customer portal. Then select the “Attachments” tab.
Each number on the aerial image corresponds to the same numbered line item, so you can clearly see where each part of the project is located on your property.
If something on your quote isn’t quite right, or you’d like to move forward with only some of the line items, you can request a modification by clicking the “Request Modification” button in the upper right-hand menu. Describe the changes you’d like made, and then click “Send modification request.” We’ll make the changes and send you a revised estimate.
Once everything in your quote looks good, you can approve the quote and get your project added to our calendar. Just click the “Approve Estimate” button in the upper right-hand menu. You’ll be prompted for a digital signature, and then you’re done!
You will receive a confirmation email with details about scheduling, and be added to our Weekly Schedule Update list to receive weekly emails with any changes to our calendar. The week before your project is scheduled, we’ll reach out directly to confirm a specific date and time.
If at any point during this process you find yourself uncertain of the next step, or have questions or concerns about anything on your estimate, don’t hesitate to let us know! We’ll be happy to discuss your quote with you.
Can't find your emailed estimate? Click here to be emailed a link to your customer portal!